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Your Little Rock Wastewater provides several functions along
with multiple layers of services within each.
Function
The Information Services (“IS”) Division of LRW serves and supports the information technology and infrastructure needs of the internal LRW customer and guests, and provides specific wastewater related web services to the citizens of Little Rock. The IS team is comprised of three distinct disciplines; Database Administration, Instrumentation, and Network Administration.
Our Database Administration team supports our Enterprise Level Databases, Application Development, Geographic Information Systems (“GIS”), Work Order Management System, and Reporting Services.
Our Instrumentation team handles everything from cabling, Audio/Visual, Plant Automation, SCADA Development, Two-way Radio Systems, Fire/Burglar Alarm, Security Access and Camera/Video Monitoring, to PLC programming.
The Network Administration team combines the traditional IT services of PC and Application Support with several areas of expertise to provide an overall Enterprise Level experience for the LRW user. Just some of our areas of support includes LAN/WAN management, Server hardware and Operating System support, Active Directory implementation, Web Site Administration, Email Services, File System Security, and Remote User Access. Our helpdesk system supports these three departments and assists in our service to the users of the LRW Information Services Division.
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