The Sewer Service Line Replacement Program will go into effect January 2, 2013 to aid eligible Little Rock domestic customers with the cost for total replacement of their sewer service line by reimbursing up to a maximum of $2,500.00. This Program is an ongoing effort to reduce inflow and infiltration that increases the cost of sanitary sewer collection and treatment as well as the customer's monthly bill.
How Does It Work?
Once the domestic customer has been made aware of the need for a total service line replacement by either their own investigation or are notified as a result of smoke testing by LRW, the domestic customer can then request a Sewer Service Line Replacement Program application from LRW. When LRW receives the application, LRW will make a site visit to determine if the domestic customer’s service line qualifies for this program. If it does, the next step is for the domestic customer or a licensed Master Plumber to obtain a permit and then begin the work. Once the work is completed, LRW will be called for the final inspection. If the work that was completed passes the LRW inspection, the domestic customer will then submit all invoices including plumbers invoice and LRW Permit Fees if applicable to LRW. LRW will then issue a reimbursement check back to the domestic customer for up to maximum of $2,500.00. To find out more about the Program Procedures, click here.